Terms and parties
"Contractor" — Keystone agency. "Client" — an individual or legal entity that has accepted the terms of this offer. "Services" — digital marketing work, the list and scope of which is fixed in an invoice or appendix to the agreement.
The offer is an official proposal to conclude an agreement on the terms set out below, in accordance with Art. 633, 641 of the Civil Code of Ukraine.
Subject of the agreement
The Contractor provides the Client with services in search engine optimization (SEO), pay-per-click advertising (PPC), targeted advertising (Target) and copywriting (Copywrite) in the volume agreed upon by the parties.
The specific list of work, timelines and cost are fixed in an invoice or commercial proposal, which after payment becomes an integral part of the agreement.
Service delivery procedure
- Work begins with an audit and agreement on a plan for the first period.
- Monthly, the Contractor provides a report on completed work and key metrics.
- The Client provides access to the website, advertising accounts and analytics necessary for work.
- Communication is conducted through the agreed channel (email, messenger) on business days from 10:00 to 18:00.
The Contractor does not guarantee specific search engine positions or sales volume, as these metrics depend on factors beyond their control.
Cost and payment
The cost of services is indicated in the invoice in hryvnias. Payment is made as a prepayment for the billing period, unless otherwise agreed in writing.
The advertising budget (funds paid to advertising platforms) is not included in the cost of services and is paid by the Client separately.
In case of payment delay exceeding 5 business days, the Contractor has the right to suspend service provision until the debt is repaid.
Rights and obligations of the parties
The Contractor undertakes to provide services with quality and on time, maintain confidentiality of Client data, and not use accesses outside the scope of the agreement.
The Client undertakes to provide information and accesses in a timely manner, pay for services, and not make changes to settings made by the Contractor without prior agreement.
Intellectual property
Texts, creatives and other materials created within the agreement become the property of the Client after full payment for the relevant period.
The Contractor has the right to mention the Client in portfolios and case studies unless the Client has objected to this in writing.
Liability
The parties bear responsibility in accordance with Ukrainian legislation. The Contractor is not responsible for damages caused by third-party actions, changes in search engine or advertising platform algorithms, or account blocking due to violations of platform rules by the Client.
The total liability of the Contractor is limited to the cost of services for one billing period.
Duration and termination
The agreement is valid from the moment of payment until the end of the paid period and automatically renews upon the next payment.
Either party may terminate the agreement by notifying the other at least 14 calendar days in advance. Payment for actually rendered services is non-refundable.
Other conditions
The Contractor may change the terms of the offer by publishing a new edition on this page. For already paid periods, the terms in effect at the time of payment apply.
Disputes are resolved through negotiations, and if agreement is not reached — through court proceedings under Ukrainian law.